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CONFLICT RESOLUTION & RELATIONSHIP MANAGEMENT... … Appropriate Resolutions™ for home, work, community, and everywhere in between. |
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© 1998-2008 Joseph Ravick and Appropriate Resolutions™ |
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In CONFLICTS and DISPUTES…what motivates people to agree or disagree? Our APES©… Assumptions…what people THINK they know. Perceptions…what people SEE … through THEIR own lenses. Expectations…what people assume WILL, MIGHT, or 'SHOULD' happen. Solutions…how people try to get what THEY want or need for satisfaction while dealing with what “WILL, MIGHT, or 'SHOULD' happen.”
The longer the APES© remain 'un-managed', the more escalated the conflict will become.
The more important (larger) our APES© become for each of us, the greater effect they will have on any relationship involved.
How you manage them will decide if the relationship grows stronger, or be critically damaged when differences appear. APES feed off such differences!
Never attack someone until you've counted the cost of winning. - WILLIAM URY
Taming your APES© may be the most difficult challenge in the middle of an escalating conflict. Follow the link to a quick guide outlining what to watch for while you're trying to manage and resolve differences with someone.
What to do to manage the APES...
And for a change of pace (?)…
"Don't be so open-minded that your brain falls out." – RABBI LAIBL WOLF |
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"The most powerful agent of growth and transformation is something much more basic than any technique: a change of heart." - JOHN WELWOOD |