last definition

Win-Win: In general terms, 'Win, Win' or 'Yes, Yes' negotiating refers to 'principled' negotiating strategies developed by The Harvard Project as an alternative to positional (solution-only) bargaining. Theory and experience indicate that when negotiators identify underlying interests, then developing a wide-range of options, workable and not, parties in negotiations develop relatively satisfying agreements. In specific terms, once underlying interests (needs) have surfaced, the options for settlement can be developed, measured (analyzed), with the most satisfying becoming the chosen solution. Often if necessary in contentious relationships, a mediator’s assistance may overcome barriers to meaningful and functional negotiations.

Win, Win conflict resolution is based on the idea that most conflicts and disputes have several possible solutions, the best one being that which meets the needs/interests of each party to the greatest degree. This approach clarifies the essential problem (s) by encouraging parties in dispute to communicate about their interests and motivates the parties to commit to their agreement since they have actively participated in its creation.

Text Box: I'VE LEARNED… I've learned that enthusiasm is caught, not taught. - Age 51 I've learned that women tip less than men at lunch and that smokers tip better than non-smokers. - Age 19 I've learned that in every face-to-face encounter, regardless of how brief, we leave something behind. - Age 45 I've learned that parents are very hard to life with. - Age 12 I've learned that if you spread your peas out on your plate, it looks like you ate more. - Age 6 I've learned that you can get by on charm for about 15 minutes; after that you better know something. - Age 46 I've learned that it costs nothing to be nice. - Age 66 Compiled and published by H. JACKSON BROWN

"The smartest strategy in war is the one that allows you to

achieve your objectives without having to fight." --Sun Tzu, 500 BC

RESPONSIBILITY:

When I feel responsible FOR others:

· I fix, protect, rescue, control, and carry their feelings.

· I feel: tired, anxious, fearful, and liable.

· I am concerned with: solutions, answers, circumstances, being right, details, and performance.

· I try to manipulate.

· I expect the person to live up to my expectations.

When I feel responsible TO others:

· I show empathy, I encourage, I share, I confront, I level, I am sensitive, and most importantly, I listen.

· I feel: relaxed, free, aware, high self-esteem.

· I am concerned with relating person to person, with feelings, with the other person.

· I believe if I just share myself, the other person has enough to make it.

· I am a helper, a guide.

· I expect the other person to be responsible.

· I trust and let go.